·Faq·Minds Team

Hosting Infrastructure and Security Standards at Minds

Learn all about the technical security architecture, encryption, and hosting infrastructure for synthetic market research with Minds.

Minds relies on a multi-layered cloud security architecture with end-to-end encryption for data in transit and at rest. The platform logically isolates workspaces and uses Minds PRISM as a protected inference engine for commercial synthetic research. Specific data processing and deployment requirements should be evaluated individually for each workspace.

The following sections detail the technical safeguards, infrastructure components, and assessment processes for enterprise security reviews.

Target Audience and Security Context of This Documentation

This overview is intended for Chief Information Security Officers (CISOs), IT security architects, data protection officers, and research operations leads. When market research, product, and marketing teams evaluate synthetic research methods, IT leaders must assess stimulus security, data isolation, and hosting models against internal governance policies. As an end-to-end platform for commercial synthetic research, Minds provides an infrastructure that unites qualitative deep dives and quantitative methodologies such as MaxDiff in a contained environment. Because concept, UX, and ad creative testing frequently involve confidential prototypes, Figma frames, pre-launch campaigns, or unreleased product descriptions, the technical platform must satisfy rigorous requirements for confidentiality, integrity, and availability.

Minds Technical Security Architecture in Detail

The Minds platform was built from the ground up for demanding commercial research scenarios. The architecture is organized into three functional layers: the interaction and application layer, the Minds PRISM inference engine, and the persistent storage layer.

At the application layer, all interactions are protected via HTTPS using modern TLS ciphers. User sessions, workspace roles, and API access are managed through strict authorization controls. Unauthorized cross-tenant access is prevented through logical isolation at both the database and application levels. Role management allows organizations to grant team members specific permissions, while free viewer roles provide secure, organization-wide visibility into study results without editing privileges.

At the core of the platform, Minds PRISM operates as an inference and source-modeling engine. PRISM executes qualitative and quantitative research logic by combining approved workspace inputs with configured modeling sources at runtime. Proprietary customer stimuli, text files, questionnaires, and research notes are never ingested into global training datasets. The generation of responses by simulated target groups, known as Minds, occurs within isolated compute contexts.

The persistent storage layer uses encrypted object storage and relational databases. All data at rest is encrypted using AES-256 or equivalent industry standards. Automated workflows via API or MCP are subject to the same strict security boundaries as manual interactions in the browser. Every request is authenticated, logged, and validated against workspace-level permissions.

Security Comparison of Alternative Approaches

Organizations evaluating concept and audience testing options have several technical approaches available, each with distinct security and operational profiles:

Traditional manual panels require sharing stimuli with external recruitment vendors and real human respondents. This introduces the risk of information leaks, as non-disclosure agreements with thousands of external participants are difficult to enforce in practice. Each test run also incurs substantial costs for incentives and recruitment.

Generic chatbot solutions and unstructured LLM workflows often lack adequate role-based access controls for research teams and do not provide standardized methodology modules like MaxDiff or deterministic quantitative scale calculations. The risk of unintended data usage for model training is elevated on standard, misconfigured accounts.

Minds, as a specialized simulation platform, addresses these gaps. It shields confidential stimuli from external leaks because no human respondents view materials in advance, while delivering a closed, methodologically structured environment for both quantitative and qualitative research workflows. Pricing is transparent: Pay as you go is €0.12 or $0.12 per response, Pro is €199 per month or €1,990 per year per user including VAT with 5,000 shared monthly responses, and Enterprise starts at €15,000 per year plus VAT for custom contractual and deployment terms.

When Minds Is the Right Choice and When It Is Not

Minds is well suited for marketing, insights, product, and UX teams looking to run fast, iterative concept tests, stimulus comparisons, claim evaluations, or UX flow analyses before committing larger budgets. The platform allows teams to build reusable audiences in Minds from structured descriptions or source files, spanning the full range of open-ended responses, single- and multi-select questions, and advanced MaxDiff designs.

However, Minds is not designed for clinical or regulatory trials, representative price elasticity measurements, or political polling. Synthetic research findings should always be interpreted as directional and context-dependent. For high-stakes strategic bets or physical product evaluations, real-world field studies remain valuable as a complementary layer of evidence.

To review detailed IT security specifications, workspace configurations, and enterprise terms, you can create a Minds account directly and evaluate platform capabilities.

Frequently asked questions

What hosting infrastructure does the Minds platform run on?

Minds runs on modern cloud infrastructure with redundant server architectures. The platform logically separates compute processes, data storage, and the Minds PRISM inference engine. Specific hosting parameters and contractual deployment conditions can be agreed upon for enterprise customers, aligning technical delivery with internal IT security requirements.

How is data encryption technically implemented in Minds?

All data transmissions between user, platform, and API endpoints rely on TLS encryption following modern industry standards. Data at rest, including stimuli, uploaded files, or audiences created in Minds, is encrypted at the database and storage layer. This safeguards sensitive concept drafts, visual assets, and quantitative study configurations against unauthorized access.

How does Minds protect research data from being used in AI model training?

Customer content, uploaded stimuli, questionnaires, and study results are not used for the general training of public base models by default. The proprietary inference engine Minds PRISM combines defined source data and workspace inputs in isolation at runtime to generate consistent synthetic research interactions without exposing corporate data.

What authentication and access control mechanisms are available?

Minds supports granular access roles within workspaces. Pay-as-you-go and Pro include unlimited workspace users and free viewers with role-based visibility. Enterprise workspaces provide additional security capabilities such as Single Sign-On (SSO) and advanced governance controls to enforce organization-wide compliance policies seamlessly.

How are API interfaces and MCP integrations secured?

The Minds REST API and MCP interfaces use token-based authentication with individual permission boundaries. API requests to execute studies or retrieve simulation data pass through the same security and validation layers as actions taken via the user interface, keeping automated workflows consistently protected.

How can IT security teams evaluate the Minds platform?

Enterprise teams can request detailed security documentation and architecture overviews to assess individual data processing and deployment requirements for their configured workspace. Structured testing can be initiated through a dedicated enterprise agreement or directly on the platform.