How to contact Minds support by email, where to manage your plan, billing and account deletion, and which policies apply to the web app, API and connectors.
This page applies to the Minds web app at getminds.ai, the Minds API, and the Minds connectors for ChatGPT and Claude.
Email [email protected] for help with your account, plan, billing, Studies, Audiences, the API or a connector. Say which surface you used (web app, API, ChatGPT or Claude), what you were doing and roughly when it happened. Do not send passwords, API keys or access tokens.
Privacy and data protection requests (access, correction, deletion): [email protected]
Notices about illegal content under the EU Digital Services Act: [email protected]
Delete your account and data: Delete Account in Settings. Section 5 of the Privacy Policy explains what is deleted and when.
ChatGPT and Claude connectors: to disconnect Minds, remove the Minds app or connector in the settings of ChatGPT or Claude. Your Minds account and its data stay in your workspace until you delete them there.
